Frequently Asked Questions (FAQS)

What’s it like Trekking in Nepal?

Aside from breathtaking scenery, travellers to Nepal can experience unique Nepali cultures along the way. Days are filled with walking for the sheer pleasure of it, past colourful prayer wheels and across swing bridges, while evenings are rewarded with fresh food and conversation with like-minded people around the dining-room fire.

The heady mix of natural beauty, fascinating culture and a personal sense of achievement, as well as warm Nepalese hospitality, makes trekking in Nepal one of the world’s most unforgettable experiences.

Trekking life in Nepal

Most treks involve 4 – 8 hours hiking per day, including a stop for lunch. Trails vary in difficulty, from easy hiking at lower elevations to strenuous walking over 5000 metres in the Himalayas.

Trekking schedules are designed so that the walk is enjoyable and safe. The day begins early at around 6.30 in morning with a cup of tea. After breakfast, you are on the trail followed by a lunch stop until you reach the next camp or teahouse by 4 pm. You can opt to relax, read, write a diary, explore the surrounding area and villages or sit and chat with staff and local people or fellow trekkers. Dinner is normally served around 7.00 pm.

Who leads the trip and are they trained and experienced?

Climb High, being a professionally managed trekking and climbing company based in Nepal, have a policy of employing competent local trekking group leaders and guides who care for the environment and know Nepal intimately. They are fluent in English and have undergone extensive Trek leader and Guide courses, wilderness first aid, mountaineering and eco-trekking training to ensure that they are fully competent in all aspects of trekking, climbing, nature and conservation, first aid and high altitude medicine. All of them have years of trip leading experience and complete dedication to delivering quality services.

How early do I need to book a trip?

As for any trip or holiday, the earlier the better. It gives us plenty of time to arrange the logistics for your trip.

How do I book a trip?

To book your place on any of our trips, please complete the online booking form on our website and send it to us along with the trip confirmation deposit of US$ 400 per person. Deposit can be paid by bank / wire transfer. On receipt of your booking details, we will send you Trip Confirmation Receipt of your booking. Email us and we’ll give you details of bank transfers; it’s easy and safe.

What does my insurance need to cover?

  • You need general travel insurance and trip cancellation insurance, as well as rescue insurance. Make sure it covers you for trekking or climbing, depending on what trip you have booked, and that it covers you for helicopter evacuation too.

What level of fitness will I require?

  • Though physical fitness is an important part of any outdoor activity, you don’t need to be an athlete to enjoy trekking in Nepal. Most people of reasonable fitness for their age can complete a trek. Those trekking for the first time are usually concerned that they won’t keep up with the pace, but what’s required is a steady pace. There are some things you can do to prepare for trekking or climbing in Nepal:
    • Aerobic exercise will be helpful as you will be trekking in much thinner air.
    • Walking, jogging, cycling, hiking to a ridge line or hill tops with a small day pack are some excellent ways to strengthen the leg muscles and build stamina.
    • Speed is not the main objective; stamina and endurance are.

Are there any hidden costs besides the price quoted?

There are no hidden or extra costs; everything that’s included/excluded is clearly outlined in the trip pages on the website.  This means we can still offer top quality service and facilities – we don’t try to be the cheapest operator in Nepal. Many companies will continually ask you for extra money once you’re already on the trek, but we don’t do that. Trip costs include transport from your accommodation, local flights, private transportation, climb and trek permits, National Park or conservation fees to all meals (breakfast, lunch, dinner) while on trek.

Which is the best route to get to Nepal?

If you are flying from west coast of North America, Australia or NZ, fly direct to Seoul/ Bangkok, and if you are flying from Europe, east coast of North America, Africa, South America, fly to Middle East or India and take a connecting flight to Kathmandu.

Does Nepal provide Visas on arrival?

Visas can be obtained on arrival at the Tribhuvan International airport, Kathmandu. Payments can only be made in cash and credit cards are not accepted – but they do accept most major currencies so you can use Dollars, Pounds or Euros. Children under 10 years will not be charged any visa fee.

Visa facility         Duration      Fee (correct in 2020)

Multiple entry     15 days       US$ 30 or equivalent convertible currency

Multiple entry     30 days       US$ 50 or equivalent convertible currency

Multiple entry     90 days       US$ 125 or equivalent convertible currency

Do you have airport transport facilities?

Definitely! Our airport representatives will be at the airport to receive and transfer you to your hotel. Look out for the CLIMB HIGH placard at the airport on your arrival in Kathmandu just outside the arrival terminal. Make sure you have provided your flight details to us in advance.

We will drop you back too on your departure.

Can I buy or rent any equipment or trekking gear in Kathmandu?

  • Yes you can. There are dozens of rental trekking shops in the Thamel area of Kathmandu.A lot of the gear in Kathmandu can be cheap and may be copies of major brands, but it is at least functional and warm and will definitely do the job. You should also note that in the last few years, some genuine brand shops at western prices have opened in Kathmandu selling real North Face, Mountain Hardwear etc – these shops are genuine and (most of) the kit is the real thing. We’ll happily guide you around.

Can we withdraw money from any ATM machine in kathmandu?

Yes you can. But prior to starting for Nepal, please inform your bank that you will be travelling to Nepal. Some banks are very cautious about this.

How do we make the payment for the trip?

An initial trip confirmation deposit of US$ 400 only per person has to be deposited by bank / wire transfer. The remaining payment can be paid on arrival in Kathmandu in cash or through a Credit card, though the bank charges an extra 3.75% as VISA / MASTER card transaction fees. Banks do not accept Debit card payments.

Which hotel do you use in kathmandu?

The Kathmandu hotel provided will be a standard hotel for trekking guests, such as the Hotel Shakti or Trekker’s home or Blue Horizon. Typically these hotels will have en-suite rooms of a reasonable standard, but no air conditioning. They are central and convenient with pleasant small gardens and good service. All hotel costs and trip costs assume you are sharing a room with one other person.

You may upgrade your hotel to an upmarket hotel such as the Hotel Shanker. This is an old royal palace a short walk from Thamel with lovely rooms, a beautiful swimming pool and luxurious gardens. To make the most of your stay an upgrade to the Shanker will cost just US$60 per person per night if sharing a room.

How low will the temperature be during the trek? Any specific sleeping bag?

Days are warm and nights are cold. The temperatures at night can go as low as 5oC during trekking or -20 oC when climbing at higher altitudes. So you will need to have a good down -20oC sleeping bag, and an inner fleece liner will keep you warmer. There are kit lists for trekking on this website.
For expeditions, please check our expedition kit pages for more advice, detailed lists etc.

I am a novice at climbing and not familiar with climbing eqipment. Will there be any training at the base camp?

On rest days at the base camp, the climbing guide will check all the gear and will also provide you with a session of climbing practise. He will also explain to you the safety procedures, and make sure that you are proficient in use of the equipment to the standard needed for the trip. This isn’t complicated, and you will be supervised by your guide at all times.

What happens if the passes are closed due to excessive snowfall? Will I get stranded?

If the passes are closed, the guides will gauge the situation a couple of days beforehand keeping the group’s safety as the priority, and take a decision. This could involve changing the route and modifying or abandoning the trip’s objective, but this is a hazard of travel in Nepal and expeditions in general, so come with a flexible mentality!

Will my mobile work while in Nepal? Can I get a local mobile sim card in Nepal?

If your mobile is on roaming mode, there is a good chance that it will work in most major cities. Check with your service provider before you come if they have a reciprocal agreement with the countries you are travelling to, and make sure you remember to get international roaming turned on. Cell coverage is excellent in Nepal, but be aware that western companies often charge exorbitant rates for calls – up to $3 a minute.

You can also get a local mobile sim card in Kathmandu; this is a very cheap solution and calls to the US, UK, Europe and Australasia are often only a few cents per minute. Most local mobile sim cards work in the Everest region. We can help you get a local sim card whilst you are in Kathmandu.

What are ‘Teahouses’ during the trek like? Can I have my own room?

The teahouses we book are clean and comfortable and places which we know very well. Our standard trips are based on twin bedded sharing accommodation. We can book a room solely for you for a small additional supplement.

What are meals like at teahouses during the trek?

During a trek, you can choose the food you like for breakfast, lunch and dinner. Your guide will ensure that you get hygienic and nutritious food. Most teahouses offer a variety of Chinese and continental dishes, as well as seasonal vegetables. A variety of cereals, bread and egg dishes are generally available for breakfast.  Please be aware that at higher and more remote teahouses, less meat will be available. Proper boiled water is served for drinking during mealtimes.

What are meals like when camping?

  • We have our own experienced trek cook on all of the camping trips.  We adhere to strict hygiene guidelines so all our food is hygienically prepared, cooked and served. To start the day, breakfast consists of a choice of porridge, muesli and cereal followed by omelette, fried or scrambled eggs with chapattis or bread. Lunch is generally a selection of salad, cooked vegetable dishes, pasta and traditional breads. Dinner is a hearty 3 course meal – soup, followed by a variety of vegetables, meat, rice and pasta dishes and completed with a simple dessert. Tea, coffee and hot chocolate are also provided at all meals. We use as much fresh produce as possible and special diets are regularly catered for. Your trek leaders are able to maintain very tight controls on health and hygiene in the kitchen with respect to general cleanliness and food preparation and also within the group with respect to personal hygiene. Properly boiled water is served for drinking.

Is drinking water during the trek safe?

During the trek, you can buy mineral water bottles. At meals in the teahouses, boiled drinking water will be provided. While camping, the staff collect water from a clean location, boil it and provide for drinking. You may also carry water purification drops or tablets.

Are there hot showers during the trek?

Most teahouses up to 4000 metres have hot shower facilities depending on the trekking regions, though there is a nominal price. This may involve the kitchen heating water in pans, so please be patient! In general, the higher you go the more expensive this facility will be.

Can we recharge camera batteries, mobiles, tablets on trek?

Most teahouses have this facility and charge upto US$2 per hour for charging batteries.

How much weight do we carry in our day pack on the trek?

Your day pack will contain light jacket, drinking water, snacks, sun block, camera etc which you will need for the day. Generally it will be about 5 Kilos.

Will there be wi-fi or internet in the teahouses during the trek?

Most of them have it now, but there will  price of about US$ 4-5 per hour. It is best not to rely on this.

How early do I need to start taking ‘Diamox’?

  • Our trip itineraries have been professionally designed to minimize the effects of High Altitude sickness. Medical first aid kits are carried on all our trips. However, depending on individuals, some people start feeling the effect of altitude early. If the symptoms are severe, you must start descending. If the symptoms are mild, please inform our trekking group leaders / guides about this and see if you can get over the effect with some rest or sleep. If it persists, start with Diamox (do not leave it too late). Continue with this medication till you start descending on the return.There are many differing opinions on the use of Diamox and other drugs and solutions like Viagra, extra potassium and so on – but the one thing that everyone agrees on is that the best solution is slow ascent, and when encountering serious symptoms fast descent. This is why we focus on our acclimatisation schedules.

What happens in case of emergency? What are the safety arrangements?

  • After you fill the trip’s Registration Form, you will need to complete the Authorisation Form, which enables Climb High in the event of an emergency to initiate emergency services without any delay. Climb High is associated with Mountain Helicopters and Ciwec Clinic which deal with Travel and Altitude medicine. The guide will be carrying a First Aid kit with medicines for AMS too. In an emergency, the guide will make a call from his SAT phone, give his location and the helicopter will airlift the sick to Kathmandu. Ciwec Clinic will be informed beforehand, so there will be no delay in treating the patient. Please make sure that your insurance covers helicopter evacuation and medical expenses. The helicopter and the clinic acknowledge insurance from all countries. We place a high priority on safety and hygiene during treks in the Himalayas. Our guides have years of experience in the mountains and the Wilderness First Aid course makes them competent to deal with any adverse situations during treks.

Will there be a contingency/spare day for summit in case of bad weather?

Yes there will be. In the itineraries, it isn’t mentioned, but in case of bad weather, we will add a day as contingency to accommodate your summit at no extra cost.

Should I allow for a few days extra in Kathmandu before I depart from Nepal?

Return flights from Lukla at times can be delayed due to weather, and the weather at Lukla can change very quickly. So if your scheduled flight from Lukla is cancelled, you could need a few extra  days so that you don’t miss out on your return flight home.
Clients on tight schedules can often find that this creates some anxiety, and when you are on the trip of a lifetime in Nepal you really don’t want to be worrying about whether your flight will leave. So whilst we are able to change things for you including Lukla flights, other Nepal flights and even change your international departure from Kathmandu for you, it is easiest to simply have some spare time. It’s not as if there is a shortage of amazing things to see in Kathmandu for an extra day or two!

If I decide to fly out of Lukla a day later than the scheduled day, can you rearrange the dates of the flight?

Yes, we can make any flight arrangements for you. We have an airport representative in Lukla who will take care of the whole process for you.

What happens if the flight to Lukla from Kathmandu is cancelled due to weather?

If the flights are cancelled, we will take you back to the hotel and book you for the next day’s flight. The duration of the trip will remain the same though. The extra night in Kathmandu will have to paid for by you though.

How much tipping should I do at the end of the trip?

Tipping is a very personal decision. However, the amount depends on your budget and how much you appreciated their work. As a guideline, it can be up to 10 % of the trek cost.

Are the staff insured?

We are committed to the welfare of our staff from the guides to porters. We ensure good wages, salary, medical, rescue and life insurance for all staff whilst on a trek or climbing. As a Nepali company with strong local connections, many of the staff are considered as family and we are strongly committed to their welfare.